The Free eSIM for First-Time Users

How to claim your free eSIM

1. Install the Wanderly app: iOS from the App Store at https://apps.apple.com/us/app/wanderly-esim-travel-data/id6760324071, Android from Google Play at https://play.google.com/store/apps/details?id=com.getwanderly.wanderly
2. Open the app and create a free account, or sign in if you already have one.
3. On the Home tab, tap the "Your free eSIM is waiting" banner.
4. Pick your destination, complete the card check if the app asks for one, then the eligibility and review steps shown in the app. A card check alone does not approve a free eSIM.
5. Install the eSIM on your phone as you would any Wanderly plan, then turn on data roaming for that line when you arrive.

What you get

• Data on us, in the amount shown against the destination you choose. It is a try-before-you-buy allowance, not a full travel plan.
• Typically 7 days of validity, counted from when the eSIM activates on the network rather than from when you claim it.
• A data-only eSIM: it carries internet, not voice calls or SMS. Keep your normal SIM active for calls and texts, or buy one of our paid Calls & texts plans, which come with a phone number of their own.
• The data allowance does not renew, and nothing is billed afterwards.

The card check

If a card check is requested, you enter a card on a secure Stripe page and your bank confirms it. You are not charged, and no subscription is created, so there is nothing to cancel later.

Use a credit or debit card, Apple Pay or Google Pay. Your bank may ask you to approve the check in its app or by code; that is the bank confirming it is you, not a payment.

Deleting the app or the eSIM changes nothing about the card check: there is no subscription to cancel.

Stripe handles your card details. We keep the card type, issuing country and a protected card identifier to help prevent repeated free claims. We never see or store your full card number or security code.

Who is eligible

• One free eSIM per account and one per device, ever. Claiming again on a second account from the same phone will be declined.
• You need the Wanderly app. The free eSIM cannot be claimed on the website, by email or by contacting support.
• The offer runs to a daily limit across all customers, so if claims are exhausted for the day, trying again the next day usually works.
• Not every destination has a free option. If yours is not in the list, the paid plans for that country start at ordinary catalogue prices.

If the banner is not showing

The banner on the Home tab only appears while you are still eligible. If it is missing, the usual reason is that the free eSIM has already been claimed on that account or on that phone.

• Check My eSIMs — a previously claimed free plan will already be listed there.
• Make sure you are signed in. The banner does not show to a signed-out visitor.
• Update to the latest version of the app if it has been a while since you installed it.
• If you believe you are eligible and still cannot see it, contact support and we can check the account.