Every iPhone from the XR and XS onward supports eSIM, except models sold in mainland China. The whole activation takes a few minutes on Wi-Fi.
Installed but no internet: four connection checks
At your destination, confirm the plan covers your location and has data and validity remaining. Keep the eSIM installed while troubleshooting.
- Enable Data Roaming for the Wanderly eSIM and select it for mobile data. Keep data roaming off for your home SIM.
- If the current network gives you trouble, turn off automatic network selection and try another network listed for your plan. Allow a minute for each connection attempt.
- Temporarily turn off other SIMs/eSIMs in SIM settings, leaving Wanderly enabled. This pauses calls and texts on those lines; turn them back on after testing. Do not delete any eSIM.
- Restart your phone, then turn Wi-Fi off briefly to test mobile data at your destination.
Manual network selection on your phone
Try a supported network listed in your plan details. If no networks are shown, ask Wanderly support which to choose.
- iPhone: Settings > Cellular (or Mobile Service) > Wanderly eSIM > Network Selection > turn Automatic off.
- Samsung: Settings > Connections > Mobile networks > Network operators > turn Select automatically off for the travel line.
- Pixel: Settings > Network & internet > SIMs > Wanderly eSIM > turn Automatically select network off. Menu names vary by phone.
Install the profile
- Connect to Wi-Fi and turn off any VPN.
- Settings > Cellular > Add eSIM.
- Tap Use QR Code and scan the code from your order email, or tap Enter Details Manually to type the SM-DP+ address and activation code.
- Wait for the download to finish, then label the plan "Travel".
- Choose your default voice line (keep your home number) and your data line.
After you land
- Settings > Cellular > Cellular Data > select the travel eSIM.
- Tap the travel line and turn on Data Roaming.
- Turn off Allow Cellular Data Switching so the phone cannot use your home line for data.
- Toggle airplane mode on and off to register on the local network.
Troubleshooting
- "Unable to Add Cellular Plan": switch networks, disable VPN, and try again; if it repeats, ask for a reissued profile.
- No data after landing: roaming off, or the wrong line selected for data.
- PDP authentication failure: see the dedicated guide for the six causes.
Frequently asked questions
Which iPhones support eSIM?
iPhone XR, XS and every model since, plus SE 2nd generation and later — excluding devices sold in mainland China.
Will my iMessage still work?
Yes, as long as your primary line stays active on the phone.
Do I need to remove my physical SIM?
No. Dual SIM lets your physical SIM handle calls while the eSIM carries data.
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